eBay Users May Now Filter Sellers’ Negative Feedback Ratings
Last Updated on Tuesday, 15 June 2010 06:40 Written by a2e Tuesday, 15 June 2010 06:40
Ebay will begin allowing users to view other members’ feedback in a new way – by allowing them to isolate positive, neutral or negative feedback.
http://www.auctionbytes.com/cab/abn/y10/m06/i14/s05
Ebay’s announcement from their site:
Starting this week, you’ll be able to see a member’s Feedback ratings by type – positive, neutral, or negative – on their Feedback Profile page. Just go to the Feedback Profile page and click on a number in the Recent Feedback Ratings table to filter comments by type. You’ll see that set of comments along with replies. There are no changes to the item page. This is a feature on the Feedback Profile page many members have requested to help them make faster, more well-informed decisions when transacting on eBay.
http://announcements.ebay.com/2010/06/feedback-filtering-on-member-profile-page/
Go to Source
Buyers protest over the cost of eBay returns
Last Updated on Monday, 24 May 2010 04:00 Written by a2e Monday, 24 May 2010 04:00
EBay users are demanding that the online auction site reviews the protection it offers to buyers because many are being left out of pocket when making returns.
If buyers receive an item bought through eBay that is not as described on the website, or is faulty, they can ask the seller to resolve the situation.
If the seller refuses to do so, the buyer can claim a refund via the eBay buyer protection scheme, but the company requires the purchaser to pay the cost of returning the item and this is not refunded.
Although buyers can pursue sellers for the costs under the Sale of Goods Act, it often means resorting to the small claims court.
Stephen McGlade, a solicitor with consumer lobby group Which?, says eBay should look at its buyer protection policy because it unfairly favours sellers and is not in the spirit of the law.
more.. link to news article
Go to Source
Stamps.com Offer of Free Service to eBay Sellers
Last Updated on Tuesday, 13 April 2010 10:00 Written by a2e Tuesday, 13 April 2010 10:00
Stamps.com(R), the leading provider of postage online and shipping software solutions to approximately 400,000 customers, today announced that it will continue to enable unlimited batch shipping from eBay Stores without any service fees to new customers who sign up before October 1, 2010. Batch shipping with Stamps.com allows eBay sellers to print up to 1,000 labels at a time, and via all classes of USPS mail — including First Class Mail International(R).
“Stamps.com enables thousands of eBay sellers to ship their orders quickly, reliably and affordably,” said Stamps.com president and CEO Ken McBride. “The response to our original eBay promotion was very positive, and we are pleased to provide even more eBay sellers the chance to benefit from our world-class batch shipping solution.”
Stamps.com allows eBay Store users to retrieve order data from multiple sources — including eBay, XML files and ODBC data sources — and automatically post order status details such as tracking numbers and cost data back to their eBay Store. Integration with the Stamps.com USB scale further decreases the need for manual data entry by automatically importing package weight and calculating the correct postage. Users also receive discounts on Priority(R) and Express Mail(R), cost codes to keep track of expenses, and Hidden Postage(TM) which prints shipping labels without displaying the postage cost.
Stamps.com’s goal in offering a free eBay batch shipping solution is to introduce eBay users to Stamps.com’s product and encourage them to explore all of the additional features which are available for a small additional monthly fee. For instance, Stamps.com offers integrations with additional eCommerce platforms such as Yahoo!(R) Merchant, and Google Checkout. These additional integrations allow webstore managers to process, manage, and ship orders from virtually any e-commerce source. Other features available to standard customers include the ability to print postage directly on envelopes or on NetStamps(R) for convenient mailing solutions.
For more information on Stamps.com’s free service for eBay sellers, visit http://www.stamps.com/ebayfree5/
eBay Triumphs in Antitrust Lawsuit – Wins Summary Judgment
Last Updated on Friday, 5 March 2010 01:00 Written by a2e Friday, 5 March 2010 01:00
Judge Jeremy Fogel of the U.S. District Court for the Northern District of California granted eBay’s motion for summary judgment, dismissing a lawsuit filed by several eBay users alleging anti-competitive activity by eBay and PayPal.
Michael Malone filed a lawsuit in April 2007 alleging that eBay "utilizes its nationwide monopoly of the on-line auction market to monopolize the available forms of payment that sellers can use on eBay." A second class-action complaint was filed by Ann Farmer and Todd Van Pelt on April 23, 2007, and the two lawsuits were consolidated.
the story at auctionbytes:
more.. link to news article
Go to Source
