Artisan Marketplace Announces New Customer Help Center
Last Updated on Friday, 28 October 2011 03:21 Written by a2e Friday, 28 October 2011 03:21
The artisan marketplace ArtFire.com has announced the launch of an interactive help center to organize their library of help materials. The Help Center includes a variety of resources and information for both buyers and sellers. [...]
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Case study: Customer Use Case Examples and Results from the Hotel, Online Retail and Consumer Products Industries
Last Updated on Wednesday, 4 May 2011 02:25 Written by External Post Wednesday, 4 May 2011 02:25
A popular lodging company, with several thousand locations around the world, needed to improve the conversion rate for booking rooms on its own Web site vs. on online travel agency sites. Web-savvy customers, searching for the best deals, were finding
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BT Seeks Moratorium On Internet Piracy Cases
Last Updated on Tuesday, 5 October 2010 08:20 Written by External Post Tuesday, 5 October 2010 08:20
myocardialinfarction writes “In the wake of widespread criticism of ACS:Law and its business model, British Telecom has asked for a moratorium on sharing customer’s data in cases of alleged illegal file sharing. ‘BT lawyers asked for the adjournment,
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Flutteroo Auctions Signs Up 75,000 Customers
Last Updated on Friday, 20 August 2010 02:40 Written by a2e Friday, 20 August 2010 02:40
Flutteroo is pleased to announce that its growing popularity continues and that it has now signed up over 75 000 customer to the online auction site. The milestone was passed this week, with CEO Dave Hobday commenting, “Less than a year after launch, it’s increasingly clear that our simple formula of exciting auctions, high end products, and unforgettable prices is proving to be very popular with consumers. We are delighted to have hit the 75,000 mark so quickly and are really excited about continuing this growth with so many more exciting initiatives in the pipeline to make our auctions even more attractive for our customers”.
The online auction site runs 3 different types of auctions; penny auctions, lowest unique bid auctions, and price drop auctions. With these 3 auctions Flutteroo is unique in the market and this differentiation is creating hundreds more happy winners month on month.
The company strives hard to offer bidders the very latest products, especially when other retailers are struggling to secure stock, such as with the latest iPhone4. The opportunity to win cheap iPhone’s on the site has been a consistently popular choice for Flutteroo customers, with many being sold each week and shipped out to winners.
Ensuring consumers have the best products to bid on is all part of the company’s obsessive focus on perfecting the customer experience. This emphasis on the consumer is clearly a great attraction, as the young business passes its 75 000 milestone. Throughout the summer, and progressing into the autumn, Flutteroo looks forward to being able to provide even more sought-after products, such as the new Microsoft Xbox 360 Slim. This desire to serve their customers is allowing Flutteroo to differentiate themselves from the emerging pay-per-bid auction market and will secure the company and its site as the UK’s most reliable and trustworthy online auction provider, giving bidders the chance to win and buy new iPads, iPhones, Wiis, Xbox 360s, and 3D TVs all at cheap, bargain prices.
Flutteroo is optimistic about the future and has big plans for its auctions. The company expects to be reaching 100 000 customers signed up in the coming months and is already eyeing new opportunities to continue to accelerate its growth even further.
About Flutteroo.co.uk
Flutteroo launched in 2009 into the rapidly growing market of internet pay-per-bid auctions. These combine traditional retailing with skill and strategy. Flutteroo is privately funded and based in west London. Dave Hobday has a senior management and marketing background from companies including Sportingbet, HBOS, Telewest and Procter & Gamble. The management team has successfully raised over one million pounds in first round funding.
Read The Rest Of This...CRM prominent on Google Apps marketplace
Last Updated on Wednesday, 28 July 2010 10:40 Written by External Post Wednesday, 28 July 2010 10:40
CRM (customer relationship management) software has established a significant foothold on Google’s Apps Marketplace since its launch in March, according to an official blog post this week.
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England victory doubles daytime online traffic
Last Updated on Thursday, 24 June 2010 03:21 Written by External Post Thursday, 24 June 2010 03:21
The England World Cup 2010 victory over Slovenia created a 100% increase in daytime online traffic, according to analysis of internet use at Star customer sites. Managed service provider Star has been monitoring thousands of businesess during the World
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Interview with Jeff Russakow from Yahoo!
Last Updated on Thursday, 24 June 2010 03:20 Written by External Post Thursday, 24 June 2010 03:20
In the same week that Google revealed plans to launch a system that will allow publishers to charge for content, executive business channel MeetTheBoss.tv sat down with Yahoo’s Jeff Russakow, executive vice-president of customer advocacy, to discuss
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ACLU fights N.C. quest for Amazon customer data
Last Updated on Thursday, 24 June 2010 12:23 Written by External Post Thursday, 24 June 2010 12:23
A request by the North Carolina Department of Revenue for personally identifiable Amazon.com customer data that could be linked to purchases is unconstitutional because it violates Internet users’ rights to privacy and free speech, the American Civil
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eBay Announces 2010 Star Developer Award Winners
Last Updated on Wednesday, 9 June 2010 11:20 Written by a2e Wednesday, 9 June 2010 11:20
eBay Inc. announced the recipients of the 2010 Star Developer Awards, recognizing third-party developers who have driven innovative solutions that help streamline the selling process on eBay.
The Star Developer Awards are presented annually to recognize the talent and solutions of members of the eBay Developers Program. The eBay Developers Program, established in 2000, is a community of more than 112,000 developers who utilize the program’s standards-based, easy-to-use development platform. These third-party developers have access to the eBay marketplace, enabling them to seamlessly integrate their ideas and e-commerce tools.
Many of the winners take advantage of Open eBay, the company’s platform that allows developers to integrate applications directly in the eBay.com interface where U.S. sellers can subscribe to and use them.
“eBay’s developer community continues to create innovative applications on the eBay platform that help improve the experience for buyers and margins for sellers, while driving profitability for themselves,” said Sri Shivananda, senior director of eBay’s developer program. “The eBay Star Developer Award winners have built powerful applications that bring new ways of doing business to the eBay marketplace.”
2010 award winners include:
eCommSource™ by Cloud Conversion™, a complete customer relationship management (CRM) solution that enables eBay sellers around the world to manage all customer service operations from a single salesforce.com Service Cloud account. Available on the salesforce.com AppExchange
Early Adopter: Quantity Manager, an automatic listing management tool for eBay sellers, and Price Spectre, a dynamic pricing agent that monitors competitors’ prices and adjusts a subscriber’s listing price accordingly, by NullApps
Most Innovative: Outright, an application that automates eBay sales and expense tracking for more efficient tax preparation, by Outright
Rapid Evolution: Vendio Reviser, a bulk revision solution for updating large numbers of live listings, by Vendio
Service to the Developer Community: David Kronenwetter (exdwh) of Experimenter’s Discount Warehouse
2010 runners-up include:
DSR Rockstar: PhiConnect Return Service, to accept and manage return requests and inquiries online, by PhiConnect.com
Early Adopter: ChannelAdvisor Premium Marketplaces, a solution that eases selling on eBay by automating tedious, day-to-day tasks from inventory management to order fulfillment, by ChannelAdvisor
Most Innovative: GarageSale iPhone application by iwascoding
Rapid Evolution: ShipSaver Insurance, an app that allows eBay sellers to quickly and easily add shipping insurance to their sold items, by InkFrog
Service to the Developer Community: Alan Capesius of AlsSoftware
The annual eBay Developers Conference 2010 takes place June 8 to 10 at the Fairmont Hotel in San Jose. To view eBay’s App Center, visit http://applications.ebay.com/
Online Customer Experience Manager – Retail – London – £55k
Last Updated on Tuesday, 16 February 2010 03:15 Written by External Post Tuesday, 16 February 2010 03:15
Online Customer Experience Manager Job Title: Online Customer Experience Manager Sector: Retail Skills: Excel Salary: £55k Location: London Company One of the UK’s leading retailers is looking for an Online Customer Experience Manager to join their
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