PayPal Mulls Expanded Seller Protection for a Price

Last Updated on Wednesday, 4 August 2010 12:40 Written by a2e Wednesday, 4 August 2010 12:40

PayPal is conducting a survey to determine how much sellers would be willing to pay for a new seller protection program. PayPal exposed survey respondents to five variations of the program and asked a series of questions after each.

One plan offered expanded seller protection, covering chargebacks and Item Not Received claims, and might cost sellers between .5% – 2% of the transaction value.

Another plan would give sellers credits every time one of their customers used PayPal that the seller could use towards reversing chargebacks or claims with no documentation. Another plan would allow sellers to choose which transaction to cover.

A fourth plan would offer Shipping Protection when using a PayPal Shipping Partner website to ship an item, while a fifth plan would offer Fraud Protection.

The five plans as outlined in the survey follow below:



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